How we work

What you can expect at each stage

Five steps, the same on every engagement, whether you are buying, selling or partnering with us.

The five steps

  1. Understand

    What needs deciding, what evidence exists and who owns it.

  2. Agree

    Scope, outputs, acceptance and timescale, in writing before work starts.

  3. Deliver

    A named lead runs the work, adding specialists only where needed, with short written updates at an agreed rhythm.

  4. Check

    A second senior practitioner reviews every client deliverable before it reaches you.

    Two senior views on every deliverable
  5. Hand over

    Documents, templates and contract records stay with your team when we finish.

Our standards

  • Outcomes before headcount. We add people only when the work needs them.
  • One straight answer. We tell you what we think, including when it is not what you hoped to hear.
  • Fact, judgement, assumption. Every report shows which is which.
  • Two senior views. Each engagement has a named lead, and every client deliverable is reviewed by a second senior practitioner before it reaches you.
  • No conflicts. We never act for a buyer and a supplier on the same competition or contract. We check before we accept any work, and tell you if we cannot act.

Pricing

Pricing is indicative until the work is scoped. We give you an indicative range first, then confirm the fee in writing once scope, outputs and timescale are agreed. Our day rates are benchmarked against comparable consultancies.

Credentials and social value

We hold Good Business Charter accreditation and Cyber Essentials certification. We are Disability Confident Committed, a Supply Chain Sustainability School Bronze member and an Armed Forces Covenant signatory. Our Covenant commitments.

Not sure where to start?

Send us the decision, contract or bid in front of you. We will tell you whether we can help, who would lead the work and an indicative cost range, before you commit to anything.

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